Toulouse Street Art

Returns:
You have 14 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.

How to return an item:
Please contact us at lorangegraphique@gmail.com with your order number and reason for return. We will guide you through the process.

Refunds:
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 5–10 business days to your original payment method.

Exceptions:
Custom or personalized items cannot be returned unless they arrive damaged or defective.

If you have any questions, feel free to reach out—we’re happy to help!

We aim to deliver your order as quickly and efficiently as possible. Please find below all the essential details about our shipping process.

Shipping Methods & Delivery Times:

• Standard Shipping: 3–7 business days (depending on your location)

• International Shipping: 7–14 business days
  Please note that delivery times may vary based on customs or local postal delays.

Processing Time:
All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Costs:
Shipping fees are calculated at checkout based on your location and order size. Free shipping may apply for orders over a certain amount.

Packaging:
We take care to package each item securely using eco-friendly materials whenever possible. Your print will arrive flat-packed or rolled in a protective tube, depending on the size.

Customs & Duties (International Orders):
Customers are responsible for any applicable customs fees or import taxes in their country.

If you have any questions about your delivery or need help with your order, feel free to contact us at lorangegraphique@gmail.com